The Policy Page!
The page where you’ll find ALL the policies.
Chapter Nook earns a small commission off all purchases made through any third party links provided on this site.
Thank you sooo much for your support <3
Refunds & Returns
If you are not satisfied with the book or product you receive, you have 10 days to reach out via email to start the return process. (Please do not send your purchase back without first reaching out.) Books are not typically eligible for returns unless under very specific conditions. These conditions are limited to; items damaged during shipment and items not matching product description. All other items must be unused and in the exact same condition you received it. Buyer pays return shipping costs. Once your return is received and inspected, you will receive a confirmation email with information on when to expect the refund.
Exchanges
Typically I only have one copy of each item (some exceptions apply) therefore an exact exchange is usually impossible. In this instance an exchange of equal or lesser value would be acceptable, or a full refund to the original payment method.
Need help?
Contact us at su*****@ch*********.com
Datas & Such
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded Content from Other Websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Rights
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. Visitor comments may be checked through an automated spam detection service.
Affiliate Disclosures
Bookshop.org
As a small business owner myself, I love nothing more than the idea of supporting other small businesses. Bookshop allows me to do that while simultaneously offering you more variety! Find out more about Bookshop and what they offer here 🙂
Biblio.com
Biblio is where ChapterNook got started, and we are still on the platform offering all of our “Featured Over 10” titles.
Smile.Amazon.com
Partnering with amazon allows me to offer you more than just what I can keep inside my tiny store. It also allows us the option to support other small business on Amazon as well. BONUS: If you haven’t already, you can quickly sign up to have a portion of your purchase go towards a Non-Profit Charity of your choice, at no extra charge! ChapterNook chose the Big Cat Rescue and has donated almost $100 this calendar year!!
Chapter Nook earns a small commission off all purchases made through any third party links provided on this site.
Thank you sooo much for your support <3